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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darryl Yagi

March 27, 2025

5  out of  5
rating by Darryl Yagi
"Kendra Jensen, account manager, is an exceptional professional who goes above and beyond of what is expected and asked. Kendra is extremely knowledgeable and answers my questions patiently and seeks and confirms answers to them. She is always cheerful and greets me with enthusiasm. She is caring and concerned as demonstrated by her kindness in the recent passing of my wife. Personable and engaging Kendra makes coming to State Farm a combination of personal and professional engagement."
We responded:
"Thank you so much for taking the time to share your wonderful feedback about Kendra Jensen. We are thrilled to hear that her exceptional service and dedication have made such a positive impact on your experience with us. Kendra truly embodies the values we strive for at State Farm, and it’s heartwarming to know that her knowledge, patience, and caring nature have provided you with support during such a difficult time. We appreciate your kind words and are grateful to have Kendra on our team. Your satisfaction is our top priority, and we’re here for you whenever you need assistance. Thank you for being a valued customer!"
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Roger Burns

March 21, 2025

5  out of  5
rating by Roger Burns
"Kendra was very helpful answering my questions and making me feel comfortable with my claim situation. Very supportive."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kendra was able to assist you and provide the support you needed during your claim process. Your comfort and satisfaction are our top priorities. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Joyce Cameron

March 9, 2025

5  out of  5
rating by Joyce Cameron
"This agency exemplifies the very best of customer service within the structure of a corporation. Don helped me so much with issues related to my car and home policies. They are true advocates for their clients. Everyone is personable, knowledgeable, understanding, and kind. I recommend this office without reservation. The best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Donald and our team. Providing exceptional customer service is our top priority, and it's wonderful to know that we could assist you with your car and home policies. Your recommendation means a lot to us, and we look forward to continuing to support you in the future! If you need anything else, please don't hesitate to reach out."
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John O

February 20, 2025

5  out of  5
rating by John O
"Kendra Jensen provided me with excellent customer service today."
We responded:
"Thank you so much for the kinds words! We're thrilled to hear that Kendra provided you with excellent customer service. We strive to create a positive experience for all our customers, and it's great to know we met that mark with you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out!"
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jjewels

February 6, 2025

5  out of  5
rating by jjewels
"This is the best insurance agent I have ever worked with. I deal with Kendra at the Sebastopol office. I can always get through to her and she goes above and beyond to supply me with the information I request. I never feel rushed, as she takes the time to fully explain any questions I have. I highly recommend this office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Kendra at our Sebastopol office. Providing exceptional service and support to our clients is our top priority, and it's wonderful to know that Kendra has been able to meet your needs. We truly appreciate your recommendation and look forward to continuing to assist you!"
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crystal saucedo

February 6, 2025

5  out of  5
rating by crystal saucedo
"Getting quotes for car insurance, life insurance, and renters insurance is always a breeze with reasonable prices. Kendra always takes her time to answer any questions I have and provides me with all the options available. I recommend Kendra if somebody wants honest and reliable answers to any questions towards any kind of insurance policies. I am very happy and thankful for the help Kendra has provided for me, she is the best!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Kendra. She truly goes above and beyond to ensure her clients feel informed and supported. Your recommendation means a lot to us, and we’re grateful for your trust in our services. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Andrea Weiss

January 24, 2025

5  out of  5
rating by Andrea Weiss
"I love working with Kendra Jensen. She make everything very easy to understand."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kendra has made your experience enjoyable and easy to navigate. We appreciate your feedback and look forward to continuing to work with you!"
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BigPictureSEL

January 10, 2025

5  out of  5
rating by BigPictureSEL
"Personable, efficient, genuinely helpful assistance that has gone above-and-beyond more than once. I recommend without hesitation!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Reesa Sandoval

December 19, 2024

5  out of  5
rating by Reesa Sandoval
"Thank you so much to Eddie and Kendra for making it so fast and easy to move our car insurance over to State Farm! Kendra was so kind and a pleasure to talk to! She listened to my needs and put together some quotes for my review so I could make a decision. I never had such an enjoyable experience talking about car insurance with an agent. Thank you so much!!"
We responded:
"Thank you for taking the time to share your wonderful experience with our agency! We are thrilled to hear that Kendra made the process of moving your car insurance to State Farm so fast and easy. It's always our goal to provide exceptional service, and we're glad to know that Kendra listened to your needs and helped you find the best quotes. Your kind words about her professionalism and kindness mean a lot to us. We appreciate your trust in us and are here to assist you anytime you need. Thank you again for choosing State Farm!"
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katharine kehr

November 26, 2024

5  out of  5
rating by katharine kehr
"Cristina was totally kind and helpful to me. I will truly miss working with State Farm but was forced to by moving out of the area, very sad after 16 years of professional business. Thank you Cristina and everyone at State Farm!!"
We responded:
"Thank you so much for your kind words! We're grateful for your loyalty over the past 16 years and will certainly miss having you as part of our State Farm family. Cristina and the entire team appreciate your recognition and are glad to have been able to assist you. If you ever find yourself back in the area or need anything in the future, please don’t hesitate to reach out. Wishing you all the best in your new adventure! "
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Kae P

October 15, 2024

5  out of  5
rating by Kae P
"I’ve been working with Kendra Jensen for about a year or two now and her assistance has been nothing short of outstanding. She is always helpful, responsive, and goes above and beyond to make sure I understand my policy and feel confident in my coverage. Her professionalism and dedication truly stand out, and I’m grateful for the excellent service she’s provided over the past year or two. Highly recommend!"
We responded:
"Hello Kae, Thank you for taking the time to leave such a positive review about your experience working with Kendra. We are thrilled to hear that her assistance has been outstanding and that she has consistently been helpful, responsive, and goes above and beyond to ensure you understand your policy and feel confident in your coverage. Kendra's professionalism and dedication are qualities we strive for in our team members, and we are glad to hear that they truly stand out in her service to you. We will make sure to pass along your kind words to Kendra and acknowledge her for the excellent service she has provided you the past year or two. Thank you for recommending Kendra and The Eddie Sandoval agency. We appreciate your trust and look forward to continuing to serve you in the future. "
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June North

September 3, 2024

5  out of  5
rating by June North
"Fast, friendly, and very competent."
We responded:
"Hello June, thank you for your 5-star review. We appreciate and value your business. Welcome to the Eddie Sandoval Agency."
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Kathy Snyder

May 31, 2024

5  out of  5
rating by Kathy Snyder
"Kendra Jensen is unparalleled for her professionalism and customer service skills. She was immediately friendly, encouraging, supportive, straightforward, and very informative in our interactions. She checked with me often, helping me stay on task and on schedule, and each conversation was not only cordial, but, given the seriousness of our endeavor, lots of fun and stress-relieving! She's a star. Happily, and I'm POSITIVE it is all down to her work on our behalf, we have the outcome we desired. I am nominating her for every Nobel prize. Kathy Snyder"
We responded:
"Thank you Kathy for the 5 🌟review! We appreciate and value your feedback. Kendra is pretty special!"
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Perez Perez Jr

March 7, 2024

5  out of  5
rating by Perez Perez Jr
"Worked With a lady named Kendra….felt like she did her best to get me the best rate possible…went above and beyond…very professional, patient, knowledgeable, and she also knew how to laugh 😁"
We responded:
"Thank you Perez Perez for your 5 Star review1 We appreciate and value your feedback. Welcome to the Eddie Sandoval State Farm Agency."
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Zach Thom

October 14, 2023

5  out of  5
rating by Zach Thom
"Absolutely reach out to this State Farm branch if you need anything. Kendra was amazing help quoting the insurance prices of several different cars I was planning on leasing. She quickly and effectively found solutions and answers to all my questions. Very professional and down to earth people there to help you out."
We responded:
"Thank you Less, for the kind words! We appreciate and value your feedback. I agree with you Kendra is awesome :)"
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Jaydon Urrea

September 12, 2023

5  out of  5
rating by Jaydon Urrea
"Spoke with one Kendra Jenson over the phone; above and beyond customer service! She was able to help me on the spot in under 20 minutes, demonstrated a professional yet friendly demeanor and was simply pleasant to converse with. Thanks again Kendra! :-)"
We responded:
"Hello Jaydon, thank you for the 5 star review! We appreciate and value your feedback. Have a wonderful day!"
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Erika Hernandez

March 13, 2023

5  out of  5
rating by Erika Hernandez
"Ms. Kendra Jensen was great. She was very knowledgeable and professional; she answered all my auto and rental insurance questions. I have no doubt I have made a better choice by switching to State Farm, as I felt like just a number at AAA."
We responded:
"Erika, I'm so happy to hear that Kendra made you feel good about switching your auto and rental insurance to State Farm! We are looking forwarding to working with you in the coming years!"
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Ben Epperly

February 16, 2023

5  out of  5
rating by Ben Epperly
"We had excellent service from Donald and the team (thank you also, Maria) in Sebastopol. Donald was responsive and efficient - as well as helpful and friendly. We received good advice from Donald about other policies that we might need. A "shout out" to State Farm in Sebastopol! Joanne Sidwell & Peter Epperly"
We responded:
"Hello Joanne & Peter, thank you for the 5 star review! We appreciate and value your feedback. Welcome to the Eddie Sandoval Agency!"
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Rula Theo

December 3, 2022

5  out of  5
rating by Rula Theo
"I had a great experience with Kendra. I needed a new home insurance policy and auto policy but I wasn’t sure what to get. Kendra explained all the differences and even ran several different options for me to help me chose something that worked for my needs. It took almost 2 hours because I had so many questions! She was very patient and knowledgeable. Thank you!"
We responded:
"Hello Rula, Thank you for the 5 star review. We appreciate and value your feedback. Welcome to the Eddie Sandoval State Farm Agency :)"
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John Simon (Musician)

November 10, 2022

5  out of  5
rating by John Simon (Musician)
"Kendra Jensen was very patient, and extremely well informed, able to help us understand all of the details of our policy. She was able to get us the perfect policy for our home, businesses and autos, as well as an umbrella for everything. It was a great experience!"
We responded:
"Hello John, Thank you for the 5 star review. We appreciate and value your feedback. Welcome to the Eddie Sandoval Agency!"
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Keith Gray

November 9, 2022

5  out of  5
rating by Keith Gray
"Kendra Jensen has been a pleasure to work with. After our previous insurer unexpectedly doubled our premiums for homeowner’s insurance she explained State Farm’s rates and application process and was able to confirm that we would qualify. She was very helpful and responsive. We also moved our auto insurance and set up a personal umbrella policy. Thank you Kendra!"
We responded:
"Hello Keith, thank you for taking the time to review our agency. We appreciate and value your feedback! Welcome to the Eddie Sandoval State Farm Agency!"
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Stuart Handloff

November 3, 2022

5  out of  5
rating by Stuart Handloff
"Donald set up renter’s policy and made great suggestions for more comprehensive coverage. So professional and supportive!!"
We responded:
"Thank you for the 5 star review! We appreciate and value your feedback. Welcome to the Eddie Sandoval State Farm Agency!"
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Tom Oesterle

September 23, 2022

5  out of  5
rating by Tom Oesterle
"Kendra Jensen, a member of Eddie Sandoval's State Farm Insurance office in Sebastopol California, earned my highest recommendation by helping me out of a difficult situation. A few days before purchasing a Tesla, the auto insurance company that I have been using for the last 22 year informed me that they considered Tesla's "ineligible" for coverage. A few phone calls later, In a bit of a panic, Kendra assured me that State Farm insured Teslas, Further, by bundling auto with my other insurance needs, she was able to offer substantial savings. If you are new to the area, or just want someone to take a look at your insurance needs, you can't go wrong giving Kendra a call."
We responded:
"Hello Tom, Thank you for taking the time to review our agency. We appreciate and value your feedback. I agree with you, Kendra is awesome :) Welcome to Eddie Sandoval Agency."
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Kathleen Young

August 24, 2022

5  out of  5
rating by Kathleen Young
"Kendra was very helpful and accommodating with all my questions re fire and auto bundle. She is top notch at her knowledge of the industry that is ever changing. Thank you Kendra!!!!"
We responded:
"Thank you Kathleen for the 5 ⭐️ review! We appreciate and value your feedback."
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Blessie Stair (Khaleesi Star)

June 10, 2022

5  out of  5
rating by Blessie Stair (Khaleesi Star)
"Donald is so personable and helpful. Ask for him."
We responded:
"Hello Blessie, thank you for the 5 star review, we appreciate and value your feedback."